DEPOSIT & PAYMENT POLICY:  We require a signed contract for all custom orders. Your order becomes reserved only when the contract is signed and a 50% (100% in the case the order is booked less than 2 weeks in advance) booking retainer is received. Order dates are first come first serve and we only do a limited number of orders per week. Deposits are required at the sole discretion of Edible Dreamworks.

We ask that you give at least a 2 week notice (with non-refundable retainer) for all orders. If you need a rush order, please contact us immediately (refer to our Rush Order Policy). There is a NON-REFUNDABLE 50% retainer for all orders. Final Payment due 72 hours prior to pickup/delivery. Please be ready to make payment once an invoice is requested. All invoices must be paid within 24 hours or the invoice will be cancelled (refer to our Non-Payment Policy). All payments are received via PayPal or Square invoicing.  

RUSH ORDER POLICY:  Orders placed within 1 week of pick-up date require full payment within 24 hours and are subject to a rush fee. 

CANCELLATIONS:  We understand that life happens. However, the retainer is paid to reserve your date and is NON-REFUNDABLE in the event of cancellation. If you need to change dates or move your event, please call us and we'd be happy to make accommodating arrangements at no charge.

NON-PAYMENT POLICY:  In the event payment is not received within 24 hours of invoicing, your invoice will be cancelled. It will also be at our discretion to assist you with future orders as it takes time to design/coordinate an order and to drawn up a contract for invoicing. We respect your time, please respect ours.

ORDER CHANGES: Changes to orders are accepted until 1 week prior to scheduled pick up date. 

DAMAGE POLICY: We care for our clients and strive to provide the best service possible. When you or your representative pick up the order, you assume all liability and responsibility for the condition of the order once it leaves Edible Dreamworks' possession. We are no longer responsible for any damages occurring to your order during transport, set-up or anytime thereafter. 

PICK UP/DELIVERY POLICY: We care for our customers and will try our best to help in any way possible. Delivery and setup is required for most wedding cakes over two tiers and for some multiple tier special occasion cakes. Delivery is ONLY available for cakes of this caliber as we do not provide this service for all other orders. Delivery is a minimum of $25 for cakes within a 10 mile radius of Edible Dreamworks. All other deliveries are $1.25 per mile, both ways. If you want to pick up your cake, please make arrangements beforehand. Deliveries are the customers option. We base each delivery on the customers given information, i.e. location, time, & sign-off contact.
Once delivery has been signed off with approval by the customer or contact person, the care and any damages are no longer the responsibility of Edible Dreamworks (refer to our Damage Policy).

Pick up in Social Circle, GA.